Effective Date: August 28th, 2025

These Terms and Conditions govern all promotional offers, discounts, and sales on BioSteel.com & BioSteel.ca. By participating in any sale or promotion, you agree to these terms as well as BioSteel’s general Terms and Conditions and Privacy Policy. Please read carefully to avoid misunderstanding.

1. Promotional Offers and Discounts

Promotions and discounts offered are subject to these terms:

  • Promotional offers are available only for a limited time or while supplies last.
  • Discounts cannot be combined with other promotions, coupons, or referral codes unless explicitly stated.
  • Promotional discounts do not apply to subscription-based purchases unless otherwise noted.
  • Sale prices apply only to qualifying purchases made during the promotional period.
  • Discounts and offers are non-transferable and not redeemable for cash.
  • All information presented in promotional campaigns is provided “as is” and may contain typographical or pricing errors. BioSteel reserves the right to make corrections at any time without prior notice.
  • No price adjustments will be made for purchases placed prior to or after a promotional period.
2. Use of the Term 'Sitewide' and Exclusions

Occasionally, BioSteel.com & BioSteel.ca may advertise sitewide promotions. Please note:

  • The term “sitewide” means the discount is applied to a majority of available products. However, some exclusions may apply.
  • Definition of "Some Exclusions May Apply": Specific products may be excluded from promotions due to:
    • Legal, pricing, or contractual obligations with third-party suppliers.
    • Products already heavily discounted or on clearance.
    • Seasonal, limited-edition, short shelf life, or special collaboration products.
    • Subscription or auto-renewal orders.
    • The sole discretion of BioSteel.
  • Excluded items may not be listed on the promotion page or disclosed during checkout.
3. Order Modifications and Cancellations

BioSteel reserves the right to cancel or modify orders if:

  • A product is no longer available or out of stock.
  • There are errors in pricing or promotional information.
  • Customers will be notified of any changes or cancellations.
  • Orders placed during promotional periods cannot be changed after submission. Please confirm your order details before completing checkout.
4. Returns and Refunds on Promotional Purchases

Items purchased during a sale or promotion are subject to our Return Policy:

  • Refunds on discounted items will reflect the sale price, not the original retail price.
  • Free items from "Buy One, Get One Free" promotions cannot be returned separately for a refund.
  • Free gift items from promotions cannot be returned separately for a refund.
  • short shelf life products purchased during a promotion are final sale and not eligible for return or refund.
5. Changes to Promotions
  • BioSteel reserves the right to modify, extend, or terminate any promotion at any time without prior notice.
  • Not all discount codes, coupons, or offers are compatible with each sale. BioSteel will determine compatibility at its sole discretion.
6. Labour Day Flash Sale: 25% Off Sitewide - August-September 2025

The Labour Day Flash Sale promotion is subject to the following terms:

  • The promotion offers 25% off most items sitewide for a limited time.
  • No promotional code is required; the discount will be automatically applied at checkout to all eligible items.
  • The term “sitewide” applies to a majority of products available on the website. However, some exclusions may apply, including but not limited to:
    • Products subject to legal or pricing restrictions from third-party suppliers.
    • Clearance items or those already heavily discounted.
    • Limited-edition, short shelf life, or special collaboration products.
    • Subscription-based or auto-renewal items.
    • Items excluded at the sole discretion of BioSteel.
  • The offer is valid only during the promotional period and cannot be applied to previous or future purchases.
  • Discounted prices reflect in the cart and at checkout. If the price does not reflect the discount, the item may be excluded.
  • This promotion cannot be combined with any other coupons, discount codes, referral rewards, or loyalty point redemptions unless explicitly stated.
  • Orders placed during the promotional period cannot be modified once submitted. Please review your order carefully before completing checkout.
  • Due to high demand, product availability is not guaranteed, and delays in shipping may occur.
  • Refunds for items purchased under this promotion will reflect the discounted sale price, not the original full price.

7. Rewards and Loyalty Points
  • Not all rewards or discount codes are compatible with promotional sales; exclusions may apply.
  • We do not offer price matching or refunds for orders placed before or after promotional events.
8. Customer Support and Complaints
  • If you have any questions or concerns about a promotion, please contact our Support Team.
  • We are committed to providing a positive shopping experience and will respond to inquiries promptly.