Privacy Policy

Politique de remboursement

We are confident that you will enjoy both the taste and performance benefits of our products. If you're not satisfied with your purchase, please contact our support team for assistance. Please note that opened products are not eligible for a refund
All refunds are applied to the original method of payment. To return an item, contact our customer support team by emailing support@biosteel.com. To help you with your return, please provide your order number, photos of the products, the packing slip, and the reason for the return. You can review our full return policy.

For apparel items, BioSteel may accepts returns/exchanges in the event that the item received was not the same as the item ordered or the item ordered arrived in damaged condition. Contact our customer support team by emailing support@biosteel.com for further details.