Effective Date: June 10th, 2026
These Terms and Conditions govern all promotional offers, discounts, and sales on BioSteel.com & BioSteel.ca. By participating in any sale or promotion, you agree to these terms as well as BioSteel’s general Terms and Conditions and Privacy Policy. Please read carefully to avoid misunderstanding.
1. Promotional Offers and Discounts
Promotions and discounts offered are subject to these terms:
- Promotional offers are available only for a limited time or while supplies last.
- Discounts cannot be combined with other promotions, coupons, or referral codes unless explicitly stated.
- Promotional discounts do not apply to subscription-based purchases unless otherwise noted.
- Sale prices apply only to qualifying purchases made during the promotional period.
- Discounts and offers are non-transferable and not redeemable for cash.
- All information presented in promotional campaigns is provided “as is” and may contain typographical or pricing errors. BioSteel reserves the right to make corrections at any time without prior notice.
- No price adjustments will be made for purchases placed prior to or after a promotional period.
2. Use of the Term 'Sitewide' and Exclusions
Occasionally, BioSteel.com & BioSteel.ca may advertise sitewide promotions. Please note:
- The term “sitewide” means the discount is applied to a majority of available products. However, some exclusions may apply.
- Definition of "Some Exclusions May Apply": Specific products may be excluded from promotions due to:
- Legal, pricing, or contractual obligations with third-party suppliers.
- Products already heavily discounted or on clearance.
- Seasonal, limited-edition, short shelf life, or special collaboration products.
- Subscription or auto-renewal orders.
- The sole discretion of BioSteel.
- Excluded items may not be listed on the promotion page or disclosed during checkout.
3. Order Modifications and Cancellations
BioSteel reserves the right to cancel or modify orders if:
- A product is no longer available or out of stock.
- There are errors in pricing or promotional information.
- Customers will be notified of any changes or cancellations.
- Orders placed during promotional periods cannot be changed after submission. Please confirm your order details before completing checkout.
4. Returns and Refunds on Promotional Purchases
Items purchased during a sale or promotion are subject to our Return Policy:
- Refunds on discounted items will reflect the sale price, not the original retail price.
- Free items from "Buy One, Get One Free" promotions cannot be returned separately for a refund.
- Free gift items from promotions cannot be returned separately for a refund.
- short shelf life products purchased during a promotion are final sale and not eligible for return or refund.
5. Changes to Promotions
- BioSteel reserves the right to modify, extend, or terminate any promotion at any time without prior notice.
- Not all discount codes, coupons, or offers are compatible with each sale. BioSteel will determine compatibility at its sole discretion.
6. The BioSteel Pre Fathers Day Promotion is subject to the following terms:
The BioSteel Pre Fathers Day Promotion is subject to the following terms:
- The promotion offers 5 limited-time Father's Day bundles, each including 1 shaker bottle and 1 x 20-serving Hydration Mix, at 25% off during the promotional period.
- The following bundles are available as part of the Father's Day Pre-Sale:
- Berry Best Dad Bundle (Blue Raspberry)
- Sub-Zero Hero Bundle (White Freeze)
- Twisted Dad Energy Bundle (Rainbow Twist)
- Peach Perfect Dad Bundle (Peach Mango)
- Berry Legendary Bundle (Mixed Berry)
- No promotional code is required; the discounted bundle pricing is automatically reflected on the product page and at checkout.
- The discount is applied to the purchase price before taxes, shipping, and additional fees.
- The following products are available as part of the Father's Day Pre-Sale but are not eligible for additional discounts:
- Gifts Under $50 Collection
- BioSteel Gift Cards
- Additional exclusions may apply at the sole discretion of BioSteel.
- The offer is valid only during the Father's Day Pre-Sale promotional period and cannot be applied to previous or future purchases.
- If no discount appears at checkout, the product may not be part of the promotion.
- This promotion cannot be combined with other coupons, discount codes, referral rewards, bundle offers, or loyalty point redemptions unless explicitly stated.
- Product availability is not guaranteed. Items may sell out during the promotion.
- Bundle flavours are subject to availability. BioSteel reserves the right to substitute a flavour with one of equal or greater value if a selected flavour becomes unavailable.
- Shipping and processing times may be delayed due to increased order volume during promotional events.
- Refunds (where applicable) will reflect the discounted sale price, not the original full price.
- BioSteel reserves the right to cancel, modify, or extend this promotion at any time without prior notice.
7. Rewards and Loyalty Points
- Not all rewards or discount codes are compatible with promotional sales; exclusions may apply.
- We do not offer price matching or refunds for orders placed before or after promotional events.
8. Customer Support and Complaints
- If you have any questions or concerns about a promotion, please contact our Support Team.
- We are committed to providing a positive shopping experience and will respond to inquiries promptly.
SMS Terms
By enrolling in or using our SMS service, you agree to these SMS Terms. We may change or discontinue the service or its features at any time without notice. Continued use after any change to these SMS Terms means you accept them. By opting in, you agree to receive recurring SMS/text messages from or on behalf of BioSteel at the number you provided. Messages may be sent using an automatic dialing system or other automated technology and are powered by Recharge, Inc. Messages may include transactional (e.g., order updates, account alerts) and promotional content (e.g., special offers, product launches, cart reminders). Your consent is not required to make a purchase. Participation is voluntary. Message frequency may vary. Standard message and data rates may apply; check with your carrier for details. To opt out, reply "STOP" to any message. For help, contact us at support@biosteel.com. BioSteel is not responsible for delayed or undelivered messages. Carriers are not liable for message delays or failures. If your mobile number changes, you must re-enroll to continue receiving messages. If your number is on a Do Not Call registry, your consent still allows us to message you, as permitted by law. For details on how we collect, use, and protect your data, see our [Privacy Policy](https://biosteel.com/policies/privacy-policy).