Effective Date: September 21, 2026

These Terms and Conditions govern all promotional offers, discounts, and sales on BioSteel.com and BioSteel.ca. By participating in any sale or promotion, you agree to these terms, as well as BioSteel’s general Terms and Conditions and Privacy Policy. Please read them carefully.

1. Promotional Offers and Discounts

  • Promotional offers are available for a limited time or while supplies last.

  • Discounts cannot be combined with other promotions, coupons, discount codes, or referral codes unless explicitly stated.

  • Promotional discounts do not apply to subscription-based purchases unless otherwise noted.

  • Sale prices apply only to qualifying purchases made during the promotional period.

  • Discounts and promotional offers are non-transferable and cannot be redeemed for cash.

  • Promotional information is provided “as is” and may contain typographical, pricing, or other errors. BioSteel reserves the right to correct any errors at any time without prior notice.

  • No price adjustments will be provided for purchases made before or after a promotional period.

2. Use of the Term “Sitewide” and Exclusions

BioSteel.com and BioSteel.ca may occasionally advertise sitewide promotions. Please note:

  • The term “sitewide” means that the discount applies to the majority of available products. Some exclusions may apply.

  • Products may be excluded from a promotion due to:

    • Legal, pricing, or contractual obligations with third-party suppliers.

    • Existing discounts or clearance pricing.

    • Seasonal, limited-edition, short shelf-life, or special collaboration products.

    • Subscription or auto-renewal orders.

    • Any other reason determined by BioSteel at its sole discretion.

  • Excluded items may not always be listed on the promotional page or identified during checkout.

3. Order Modifications and Cancellations

BioSteel reserves the right to cancel or modify an order if:

  • A product is unavailable or out of stock.

  • There is an error in pricing, product information, or promotional details.

  • The order does not meet the stated promotional requirements.

  • Fraudulent activity, promotional abuse, or misuse is suspected.

Customers will be notified of any material changes or cancellations. Orders placed during promotional periods cannot be changed after submission. Please confirm all order details before completing checkout.

4. Returns and Refunds on Promotional Purchases

Items purchased during a sale or promotion are subject to BioSteel’s Return Policy.

  • Refunds for discounted items will reflect the amount paid, not the original retail price.

  • Items received through a “Buy One, Get One Free” promotion cannot be returned separately for a refund.

  • Promotional gifts cannot be returned separately for a refund or exchanged for cash or store credit.

  • Short shelf-life products purchased during a promotion are final sale and are not eligible for return or refund.

  • If a qualifying purchase is returned and no longer meets the promotional requirements, the promotional gift must also be returned. If it is not returned, its retail value may be deducted from the refund.

5. Changes to Promotions

  • BioSteel reserves the right to modify, extend, suspend, or terminate any promotion at any time without prior notice.

  • Not all discount codes, coupons, loyalty rewards, referral offers, or other promotions are compatible with each sale.

  • BioSteel will determine offer compatibility and eligibility at its sole discretion.

6. BioSteel Free Gift Promotion

The BioSteel Free Gift Promotion is subject to the following terms:

  • This promotion offers one complimentary Hydration Mix product with each qualifying order placed on BioSteel.ca or BioSteel.com while the promotion is active.

  • Available gift options may include:

    • Hydration Mix 16-Count Caddy – Mixed Berry

    • Hydration Mix 12-Count Box – Lemon Lime

    • Hydration Mix 12-Count Box – Grape

    • Hydration Mix 12-Count Box – Watermelon

  • Gift selection is subject to availability. Certain flavours or formats may become unavailable before the promotion ends.

  • Qualifying orders must have a subtotal of at least $1 before taxes, shipping, discounts, and additional fees.

  • No promotional code is required. The gift will be added to qualifying orders during checkout while supplies last.

  • Limit of one (1) complimentary gift per order.

  • The offer cannot be combined, stacked, or exchanged for multiple gifts on a single order.

  • The gift is available only while supplies last and during the promotional period. BioSteel may end the promotion without prior notice once the available gift supply has been exhausted.

  • The gift has no cash value and cannot be redeemed or exchanged for cash, credit, or another product.

  • This offer applies to one-time purchases only and does not apply to subscription or auto-renewal orders.

  • If a qualifying order is cancelled, returned, or refunded, the promotional gift must also be returned. If it is not returned, the gift’s retail value may be deducted from the refund.

  • BioSteel reserves the right to substitute an unavailable gift with another product of equal or greater value.

  • The promotion may not be combined with certain other offers where noted at checkout. Where offers can be combined, the standard terms of each offer will continue to apply.

  • BioSteel reserves the right to cancel, modify, extend, or limit eligibility for this promotion at any time without prior notice.

  • The promotion is void where prohibited by law.

SMS Terms

By enrolling in or using BioSteel’s SMS service, you agree to these SMS Terms.

BioSteel may change, suspend, or discontinue the service or any of its features at any time without notice. Your continued use of the service after a change to these SMS Terms constitutes acceptance of the revised terms.

By opting in, you agree to receive recurring SMS or text messages from or on behalf of BioSteel at the mobile number you provided. Messages may be sent using an automatic telephone dialing system or other automated technology and are powered by Recharge, Inc.

Messages may include transactional content, such as order updates and account alerts, as well as promotional content, such as special offers, product launches, and cart reminders.

Consent is not required to make a purchase. Participation is voluntary. Message frequency may vary. Standard message and data rates may apply; contact your wireless carrier for details.

To opt out, reply STOP to any message. For assistance, contact support@biosteel.com.

BioSteel is not responsible for delayed or undelivered messages. Wireless carriers are not liable for delayed or failed message delivery.

If your mobile number changes, you must re-enroll to continue receiving messages. If your number appears on a Do Not Call registry, your consent still permits BioSteel to send messages to you as allowed by applicable law.

For information about how BioSteel collects, uses, and protects personal information, please review our Privacy Policy.